- Log into your portal at https://surveys.webmd.com/login/
- Find the rewards tab at the top of the screen
- Scroll to locate the reward you are searching for
- For rewards that are unclaimed, click Claim, then Proceed on the pop-up that appears.
- Choose a gift card, select your amount, and click Add to cart or Redeem now.
- Place order. The reward will be sent to the email address associated with your survey portal account. This email cannot be changed.
- For rewards that are claimed, Click the Rewards tab
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Click Issued for the reward that needs to be reviewed and select Open Reward in the pop up window
- The next page will advise if there is any reward left to redeem, or you can view the redemption history associated with this reward. Please note: each reward is associated with their own reward page and redemption history. Rewards cannot be combined.
- If you are unable to locate this Gift Card in your email, you have an option to resend. The email this is being sent to cannot be changed.
If you are having issues with locating your reward in the portal, please confirm you are logging in with the correct email and review this FAQ: https://customercare.webmd.com/hc/en-us/articles/44898070618125-Where-is-my-reward
If you have questions or concerns about your redemption history, contact Tango Customer Support directly: https://www.tangocard.com/contact-us
If this reward is associated with a past Amazon reward, please see https://customercare.webmd.com/hc/en-us/articles/46303424649229-How-do-I-access-my-claimed-Amazon-reward-it-s-no-longer-available