We do our best to process all rewards as quickly as possible. After a survey closes, the client sponsoring the survey will review all responses and approve them for payment.  Within 6-8 weeks after the survey closes, you will receive an email from Surveys@healthsurveys.webmd.com, which will inform you that your reward is available to be claimed.

Click on the ‘Claim Now’ button in the email, or check your Participant Portal rewards page at https://surveys.webmd.com, and then click the ‘Claim’ link next to your reward. Your Amazon.com gift card code* will appear on screen. Follow the on-screen instructions to apply your Amazon.com gift card* to your Amazon.com account.

IMPORTANT: If you do not claim your Amazon.com gift code* by the expiration date listed within the email and the Survey Portal, you will waive any claim to the Amazon.com gift code*.

*Restrictions apply: see amazon.com/gc-legal

 Please note: Do not include any personal information when contacting Customer Support, except for the email address you registered with, the survey number if relevant, and a description of the problem you encountered.