Below you will find a full breakdown of all Survey statuses that you will see in your survey portal once you have become a verified WebMD Health and Wellness Survey Panelist.

• Completed - Pending approval: You have completed the survey and it is currently going through the approval process and/or the survey has not closed yet. Once the survey closes, if your answers are accepted/approved, the status will change to ‘completed - approved’.
• Completed - Responses not approved: While you completed all of the questions, the content of the answers was deemed unacceptable by our client.
• Completed - Approved: You will be paid soon for completing the survey.
• Completed - Reward Available: The gift card code is available to claim. From the survey portal rewards page or the survey rewards email you received follow the steps to get your gift card code.
• Completed - Reward Claimed: You have received your gift card code. This is the final reward status. Note: This status is not linked to your usage of the actual gift card on Amazon.com, it simply means you have received the code for your use.

If you have landed on a page with the message "Survey link error" there is most likely an issue with the link to the survey.

 Please note: Do not include any personal information when contacting Customer Support, except for the email address you registered with, the survey number if relevant, and a description of the problem you encountered.